CSI Carpet Reviews & Testimonials

"CSI completely transformed our master bathroom with beautiful porcelain tile from floor to ceiling. The crew installed a custom shower pan, perfectly aligned the large-format tiles, and sealed everything properly. The attention to detail around the fixtures and niches was exceptional. Highly recommend for any bathroom renovation."

"We had 14 units turning over simultaneously in our Oak Brook property and CSI coordinated everything without a single hiccup. The luxury vinyl plank they installed looks exceptional — residents have commented on the upgrade. Every unit was completed within the two-day window they committed to. These guys are the real deal for apartment flooring."

"Managing 80+ units across Naperville and Downers Grove, I've tried four different flooring contractors over the years. CSI is the only one I've kept coming back to. Consistent quality, competitive pricing at volume, and the crews show up when they say they will. The carpet installation in our senior living units was done with real attention to detail."

"We used CSI for a full-floor apartment buildout in our Chicago Wicker Park conversion — 22 units, mixed LVP and tile throughout. The tile work in the kitchens and bathrooms is particularly impressive. The CSI team communicated proactively at every stage, and the finished product directly contributed to our ability to command higher rents. Outstanding craftsmanship."

"I was convinced I couldn't have carpet with three cats. The CSI team showed me a solution-dyed pet carpet line, and I am amazed. A recent accident wiped right up with no staining or lingering smell. The installers were fast, professional, and the seams are completely invisible. Highly recommend."

"We needed durable flooring for our mudroom and kitchen where our golden retriever spends most of his time. CSI installed beautiful porcelain tile with a textured, slip-resistant finish. The subfloor prep was meticulous, and the grout lines are perfectly straight. Outstanding craftsmanship and professional service from start to finish."

"We have two large, energetic dogs and were terrified of ruining new floors. CSI recommended a rigid-core luxury vinyl plank, and it has been absolutely flawless. Zero scratches after eight months, and cleanup from muddy paws is a literal one-second wipe. The installation crew was incredibly respectful of our home and pets."

"The tile work in our new kitchen backsplash and flooring is absolutely beautiful. CSI helped us select the right mosaic pattern, handled all the intricate cuts around outlets and cabinets, and used matching epoxy grout for durability. Professional from measurement to final cleanup. The results exceeded our expectations."

"Professional, punctual, and pet-friendly! The installers brought their own boot covers and were so gentle with our nervous rescue dog. The waterproof laminate they installed in our basement looks exactly like real wood but gives us total peace of mind regarding spills. Excellent service and beautiful results."